Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of delivery.

Return Eligibility

Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Please note: Custom or made-to-order items are not eligible for return.

Refunds

Once your return is received and inspected, a refund will be issued to your original payment method, excluding shipping fees.

How to Start a Return

To initiate a return, please contact our customer service team at UPCsales@universalpowerconversion.com for a return authorization and shipping instructions.

All return requests must be approved prior to shipment.